Faq

Worldwide shipping is available! Please see your tracking code available on dispatch to keep an eye on your order. Please note tracking it not provided for UK orders. Each item is made to order, just for you. Shipping times include the production and dispatch times:

• ✿ U.K: 7-14 business days.
• ✿ United States: 7-21 business days.
• ✿ Australia: 7-21 business days.
• ✿ Rest of the world: 7-21 business days.

Shipping times may vary and there are certain circumstances in which delays may occur. Please note, business days exclude weekends, bank holidays public holidays in each country. 

Each item is made to order at the closest printing facility to your destination country. These include facilities in the UK, USA, Australia and Europe. Your order will be made at the closest printers to you to help avoid customs fees in most cases. If you are in the UK, USA or Australia you will not have to pay customs or tariff fees. However, if you are in the EU or rest of the world you may have to pay fees dependent on your country. 

Please note the customs fees are not in our control and up to the destination country. The customer is responsible for paying any fees. 

You will receive a tracking link upon dispatch, please check your email for the link! If you do not receive a link please get in touch using our contact form. Please note stickers will be sent untracked unless you purchase a tracked shipping option (USA/International orders).

Every order is sent directly to the printers as soon as you pay for your order. Although we will try our best to amend any address details this must be done before your order is processed and not always possible. 

All prints are sent directly to the printers as soon as you pay for your order. Once your order has been processed with the printers we are unable to cancel the order. 

Although every measure is made to ensure your item arrives safely, I understand that there are rare instances where items may get damaged in transit. If your item arrives damaged please send photos to hello@hannah-michelle.com with your order details and a replacement will be sent as soon as possible! 

At this time we do not accept returns for unwanted items, unless damaged. 

As I work with local printers, I don’t have the ability to add custom notes at this time.